How fresh is your coffee?
Every bag is roasted after you place your order — never off a shelf. We roast in small batches and ship within 24-48 hours (most orders go out the next business day). You're getting coffee that's days old when it lands on your doorstep, not weeks.
Shipping
- Where we ship: The United States and U.S. Territories. We don't yet ship internationally.
- Cost: Free, on every order, every time. No minimum.
- Delivery time: 2-5 business days once your order ships, on top of the 24-48 hour roast-and-pack window above.
- Tracking: You'll get a tracking link by email as soon as your order leaves our roastery.
- Order changes: Because we start roasting fast, we can't guarantee changes or cancellations once an order is placed — email us right away at seldenkingsley@gmail.com and we'll do what we can.
Subscriptions
Subscribe to any coffee and save 5% on every order, delivered every 2 weeks, monthly, or every 6 weeks — whichever fits how much you drink. Skip a delivery, pause, or cancel anytime from your account, no questions asked.
Returns
Because coffee is a perishable food product, we're not able to accept coffee returns once it's shipped. If something arrives damaged or there was a mistake on our end, email us within 30 days of delivery and we'll make it right with a replacement or refund, no return shipping required.
For everything else (apparel, mugs, and other non-food items): you have 30 days from delivery to return an item, unused and in its original condition. EU customers have a 14-day cooling-off period and can return for any reason. To start a return, email seldenkingsley@gmail.com — please don't send anything back before we've confirmed it. Once we receive and inspect your return, refunds are processed within 10 business days.
Sale items, gift cards, and custom/personalized items aren't eligible for return.